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IT Service Desk 

Getting Help 
 
If you have any queries or problems with the usage of the University of West London's IT services, please contact the IT Service Desk .

By telephone 

(dial 2222 from an internal telephone or help point or call 0300 111 4895 from any other phone) 24x7 

By email 

(ITServiceDesk@uwl.ac.uk) or Twitter (@UWL_IT

Please note web and e-mail requests raised out of hours will be attended to during  normal business hours between 8am to 5pm.​

In person 

Roving IT support in the Paul Hamlyn Library, the second floor social learning space in Paragon and on Mondays, Wednesdays and Thursdays in Fountain House, Reading – look for our staff wearing blue tops with “IT Services” on their backs

Provide “best endeavors” support for personally owned devices, including getting the device connected to the UWL network, accessing email, downloading and installing UWL-provided software

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