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Office365 Login Help

How to login to the student portal?

To access the Student Portal simply visit

Please note: When switching between accounts or when you logoff to get back onto the portal you should close the browser window and then reopen a new window and login through the portal page directly by simply visiting

What is my username and password for the portal and email?

Your student number is your username.

What is my Password?

You will have been sent an e-mail from with the subject “UWL Student Information”. This e-mail contains your initial password to set up your new UWL IT account and UWL student e-mail account. The password is in a random alpha-numeric format; please note this is a temporary password and you are required to change it.


Please change the temporary password at the following website:

Please chose a new memorable password of your choice – try to choose a password which has a combination of letters and numbers. Please do not share your password with anybody.

Forgot your password?

Simply connect to to reset your password. 
If you are unable to reset your password using the mypassword site, please contact the IT Service Desk . You will be required to provide the following details which are mandatory and must be verified before resetting your email/blackboard/portal password:
          Full Name
          Student No

          First line of home address

          Date of Birth

Change your password on campus?
If you are onsite at one of our campuses you can change you password from any student PC on site. To change your password from a Student campus pc please press CTR + Alt + Delete and then select change a password. Please remember when changing the password that your password is at least 6 characters in length, includes both CAPITAL and lower case and a number for example K3llys.
The password will change for the following systems :
Student Portal, Your student email,Blackboard, Pebblepad, Student PC login.
Note: Your password for MyRegistry will not be affected and is seperate from the above.


How to login to your email?

You can access your email from the student portal by clicking on the link labelled My e-mail (student) . You can also connect to your student e-mail, using a standard web browser and go to

If you have any queries or problems with the usage of the University of West London's IT services, please contact the IT Service Desk 24hrs a day 365 days a year by telephone (internal phone extn.2222, from an external phone or mobile: 0300 111 4895), by email ( or via Twitter (@UWL_ITServices).