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itessentials.png Top 5 things to get you up and running   




Connect to Wi-Fi

If your device can see the ‘eduroam’ wireless network, then connect. You will be prompted to enter your UWL user ID and password – make sure you add after your user id  e.g. Otherwise, follow our connection guides online.





Register now for self-service

password resets

Register at:
Provide answers to 3 predefined security questions


Change at:

If you want to change your password or you have forgotten it





Student Portal

The Student Portal should be your first port of call for any information and advice.





Check your email regularly

1. Go to the Student Portal
2. Enter your user name e.g. 12345678 and your UWL password
3. Click Sign in

4. click on the email tile.



Attend an IT induction session

Come along to a short presentation about IT services available to you at UWL. Sessions will be held at the start of term and have already been booked for you.


 Known IT Issues